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Terms Conditions

Terms and Conditions

GRANT OF LICENCE

DJUBO ("DJUBO," "We" or "Our") provides its DJUBO Software and related services ("DJUBO Software") to You subject to these Terms And Conditions.

By accepting these Terms, or by accessing or using the DJUBO Software, You represent and acknowledge that You have read, understood, and agree to be bound by these Terms, and that the information You provide in registering with the DJUBO Software is accurate, complete, and is Yours or within Your right to use. If You are entering into these Terms on behalf of a company or another legal entity, You represent that You have the authority to bind such entity and its affiliates to these Terms, in which case the terms “You,” “Your” or related capitalized terms herein shall refer to such entity and its affiliates. If You do not have such authority, or if You do not agree with these Terms, You must not accept these Terms and may not use the DJUBO Software.

You acknowledge that these Terms constitute a contract between You and DJUBO, even though it is electronic and is not physically signed by You and DJUBO, and that these Terms govern Your use of the DJUBO Software and supersede any prior agreements between You and DJUBO.

DESCRIPTION OF DJUBO SOFTWARE

The DJUBO Software includes the DJUBO Property Management web application, The Online Booking Engine web application, The Channel Manager web application, The Online Reservation System, connectivity API’s, and the related support services provided to You, including all software, data, text, images, sounds, videos, and other content provided by DJUBO. Any new features added to or augmenting the DJUBO Software and related services are also subject to these Terms.

IDENTITY AUTHENTICATION

We use many techniques to identify You when You register on the DJUBO Software. To comply with legislative requirements, and global sanctions, we screen our customer accounts and may collect information from You to satisfy such requirements and sanctions. We may request that You provide us with documentation to help prove Your identity for business verification purposes. Under these terms of use, YouauthoriseDJUBO, directly or through third parties, to make any inquiries we consider necessary to validate Your registration.

SITE SECURITY

DJUBO shall provide You with a username for the DJUBO Software.You are responsible for entering a unique password in order to gain access to the software.All users who access the DJUBO Software service do so with User account(s), which are provided to them by DJUBO. You are responsible for maintaining the confidentiality of your user account information and your password. You agree to accept responsibility for all activities and changes to data that occur under your user account(s) or password(s). DJUBO will not be held accountable for changes made by either the users or the Booking Channels.

SITE CONTENT
You are solely responsible for the accuracy and currency of the Data entered into the DJUBO Software under Your user account. You agree to indemnify DJUBO, its related companies, officers, employees and its suppliers against liability or loss arising from, and cost incurred in connection with any data entered into the DJUBO Software under your account.

SCHEDULED SYSTEM INTERRUPTION

DJUBO may make changes to the DJUBO Software from time to time. Should changes be made to any component of the system that could affect Your operation of the system You will be notified in advance of such change.
To apply upgrades and other changes to the System Software the DJUBO Software may be made temporarily unavailable. To minimize impact to your usage of the system, DJUBO will attempt to make any outages as short as possible and at a time of day where system usage is at its minimum.

FEES

The DJUBO service is made available on a pay-as-you-go basis or pre-pay depending on the Your preference. The DJUBO service is billed to You on a monthly basis and is non refundable, not withstanding any accounts which have been debited in error or for which appropriate notice (30 days) has been given in writing to cancel Your User Account.
For any upgrade or downgrade in plan level part way through the month, you will be charged a pro-rated amount for the current month, and then the amended fee from the following month onwards. Downgrading your account may cause the loss of data, features, or capacity of your User account. DJUBO does not accept any liability for such loss.
Prices of all services, including but not limited to monthly fees to the service, are subject to change upon 30 days notice from us. Such notice may be provided at any time. Your DJUBO User account may be suspended or terminated if you do not pay the fees as they fall due.

INFORMATION AND INTELLECTUAL PROPERTY RIGHTS

You acknowledge and agree that DJUBO owns all right, title and interests in and to the DJUBO Software (including but not limited to any images, photographs, animations, video, audio, music,text, and “applets” incorporated into the DJUBO Software), the accompanying documentation and printed materials, and any copies of the DJUBO Software. DJUBO does not grant You any right, title or interest in or to the DJUBO Software.
The URLs representing the DJUBO website(s), “DJUBO” and all related logos of our products and services described in our website(s) are either subject to copyright, trademark or existing registered trademark ownership by DJUBO and may not be copied, imitated or used, in whole or in part, without the prior written permission of DJUBO.

DISCLAIMER OF WARRANTIES

DJUBO, its related companies, officers, employees and its suppliers provide the DJUBO Software and related services “as is” and without any warranty or condition, express, implied or statutory to the maximum extent permitted by law. DJUBO, its related companies, officers, employees and its suppliers specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement to the maximum extent permitted by law. We do not guarantee continuous, uninterrupted access to DJUBO Software and related services, and operation of the DJUBO Software and our website(s) may be interfered with by numerous factors outside of our control.

LIMITATION OF LIABILITY

No Consequential Damages. Under no circumstances and under no legal theory (whether in contract, tort, negligence or otherwise) will either party to these terms, or such party’s affiliates or their respective officers, directors, employees, agents, suppliers or licensors be liable to the other party or any third party for any indirect, incidental, special, exemplary, consequential, punitive or other similar damages, including lost profits, lost sales or business, lost data, business interruption or any other loss incurred by such party in connection with this agreement or the service, regardless of whether such party has been advised of the possibility of or could have foreseen such damages. Force Majeure And Third Parties. You agree that DJUBO is not liable for failure or delay in performing its obligations hereunder if such failure or delay is due to circumstances beyond its reasonable control, including, without limitation, acts of any government authority, war, sabotage, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of or delay in telecommunications or third party services, failure of third party software or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of Services.

Limits On Monetary DamagesNotwithstanding anything to the contrary in these terms, DJUBO’s (including any of its affiliates) aggregate liability, for damages (monetary or otherwise) under these terms during any calendar year for claims made by you or any third party arising from our service, shall be limited to the lesser of (i) actual damages incurred, or (ii) payments made by you for the service during the twelve (12) months preceding the claim. The parties acknowledge and agree that the essential purpose of this clause is to allocate the risks under these terms between the parties and limit their potential liability given the fees charged under this agreement, which would have been substantially higher if DJUBO were to assume any further liability other than as set forth herein. The parties have relied on these limitations in determining whether to enter into this agreement.

ASSIGNMENT; ENTIRE AGREEMENT; REVISIONS

Either party may assign or transfer these Terms, in whole or in part, without restriction, provided the assignee agree to be fully bound by these Terms. These Terms supersede prior versions of these Terms, or any other discussions, agreements or understandings by or among the parties (other than written agreements accepted by both parties). We may amend these Terms from time to time, in which case the new Terms will supersede prior versions. We will notify You of such changes and direct You to the latest version.

SEVERABILITY

If any provision in these Terms is held by a court of competent jurisdiction to be unenforceable, such provision shall be modified by the court and interpreted so as to best accomplish the original provision to the fullest extent permitted by law, and the remaining provisions of these Terms shall remain in effect.

INDEMNITIES AND RELEASES

You agree to indemnify and keep indemnified DJUBO, its related companies, officers, employees and its suppliers against liability or loss arising from, and cost incurred in connection with, damage, loss, injury or death to any third party caused or contributed to by Your act, neglect or default, or the act, neglect or default of Your servants and agents;
DJUBO agrees to indemnify You, Your related companies, officers, employees and suppliers against liability or loss arising from, and cost incurred in connection with, damage, loss, injury or death to any third party caused or contributed to by Our act, neglect or default, or the act, neglect or default of Our servants and agents;

CONFIDENTIALITY

DJUBO acknowledges that, in the course of its performance of this Agreement, it may become privy to certain information that You deem as being proprietary and confidential. Confidential Information means any information of Yours that is by its nature is confidential or is designated by You as confidential. DJUBO agrees that it will use Your Confidential Information solely for the purposes of the provision of the DJUBO service to You and will not disclose Your Confidential Information, directly or indirectly, to any third party without Your prior written consent.

SURVIVAL

Intellectual Property Rights), Cancellation and Termination, Disclaimer of Warranties, Limitation of Liability, Indemnities And Releases, Assignment; Entire Agreement; Revisions, Severability, and Governing Law will survive any termination of these Terms.

GOVERNING LAW

These Terms And Conditions are governed by and interpreted under the laws of the state of New Delhi,India. Our failure to act with respect to a breach by You or others does not waive our right to act with respect to subsequent or similar breaches. These Terms And Conditions detail the entire understanding between us concerning its subject matter.

Disclaimer: The www.djubo.com is owned and operated by Saaranya Hospitality Technologies Private Limited (Corporate Identification Number: U72300DL2014PTC267997)

Terms & Conditions

(1) Booking Engine commission includes all the payment gateway charges including International And Amex Cards
(2) Quick Pay Commission for Domestic Cards is mentioned above. For International Cards it will always be 3%+Service Tax and for AMEX it will always be 4%+Service Tax.
(3) Website delivery and booking engine delivery is not linked to start of invoice period as these integrations are done free of cost. While website delivery depends on client feedback and payment gateway approval depends on RBI, DJUBO will make best efforts to ensure quick turnaround time for these products.
(4) Your invoice period for Tripadvisor will begin as soon as Tripadvisor is switched ON from our backend. The property is required to visit https://www.tripadvisor.com/CostPerClick and https://www.tripadvisor.com/InstantBooking . If the property needs any assistance, DJUBO team can help the property setup their Tripconnect Cost per click as well as Instant booking tools.
(5) Tripconnect Instant Booking as well as Tripconnect Cost per click integration requires you to enter your personal or corporate credit card. Failure to register on Instantbooknig for lack of credit card at your end will not result in a refund of fee from DJUBO.
(6) Deactivation requests have to be sent by official email only to support@djubo.com. TheProperty will be liable to pay for the period of usage. Website and booking engine will be deactivated in case of non-payment of dues.

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